Claims Investigator 

Buffalo, NY 

Immediate need for a Claims Investigator within the largest worldwide investigative solutions company.  Join CoventBridge Group as it continues its expansion into all areas of investigations, allowing continual growth for its employees. 

Responsibilities:

Duties and responsibilities include essential functions of positions assigned to this classification. Depending on assignment, the employee may perform a combination of some or all the following duties:

• Ability to conduct multiple types of complex claims investigations
• Daily submission of updates regarding work performed on each case
• Ability to manage time
• Maintain a sufficient level of client billable hours
• Write and record detailed statements
• Conduct scene investigations
• Submit professional and client ready investigative reports
• Conduct background/activity checks and courthouse research
• Due to driving, constant state of alertness in a safe manner is an essential function of this position

Requirements:

• Licensed or eligible to be licensed as a Private Investigator in New York and in surrounding states
• 1 year or more of full time report writing experience on field investigations cases
• Field investigations experience – Face to face statements
• Ability and willingness to travel within a multi-state coverage area (as necessary)
• Experienced in investigation of product/auto/general liability claims, Workers Compensation, disability claims, life insurance and contestable death claims
• Flexibility to work varied/irregular hours and days including nights, weekends
• Reliable and fuel efficient vehicle with minimum of auto liability insurance
• Possess or is willing to purchase: digital recording device and laptop computer with Windows Operating System with access to Microsoft Word and other necessary equipment for position

Educational/Experience Qualifications:

• Associate or Bachelor's Degree in Criminal Justice or related field
• Experience as a Private Investigator or detective
• Military or Law Enforcement background
• Comprehensive knowledge of insurance law and underwriting
• Self-starter who holds themselves accountable for results and performance
• Strong attention to detail with commitment to accuracy and quality
• Ability to adapt and work under stressful and sensitive situations
• Can type 50 words or more a minute

CoventBridge Group offers the most premiere compensation and benefits package in the industry.   

• Flexibility to self-schedule
• Ability to work from home-based office
• Competitive pay
• Paid time off
• Monthly vehicle allowance
• Company fuel card
• Company cell phone
• Medical, Dental, Vision plans
• Employer paid Life, LTD, STD insurance
• Company matching 401(k)
• Travel and report writing compensation
• Company paid investigator licensing fees
• Paid ongoing career advancement training
• Timely expense reimbursement with very minimal out-of-pocket expenses

The salary range for this role is $26 - $28 per hour. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.  

About Us:

CoventBridge Group is the global leader in full-service investigations providing: Surveillance, SIU and Compliance, Claims Investigation, Counter-Fraud Programs, Desktop Investigations, Social Media, Record Retrieval, Canvasses and Vendor Management programs.  The company provides top tier data privacy and security practices, deploys robust case management technology customized to clients’ needs and delivers worldwide coverage via its 1000 employees and affiliates worldwide.

CoventBridge is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, caste, disability, veteran status, and other legally protected characteristics and maintains a drug-free workplace.

CoventBridge is committed to the full inclusion of all qualified individuals.  As part of this commitment, CoventBridge will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: Human Resources; 888-932-7364; humanresources@coventbridge.com.

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