Invoicing Specialist

Kickstart Your Career with Precision and Purpose — Join CoventBridge Group as an Invoicing Specialist!

Are you a detail-driven professional who thrives in a fast-paced, team-oriented environment? CoventBridge Group, a global leader in investigative solutions, is seeking an Invoicing Specialist to join our dynamic Production Team in Jacksonville, FL. In this critical role, you’ll ensure the accuracy and completeness of case invoicing, partner with internal teams and clients to deliver outstanding service, and contribute to the smooth flow of case documentation.

This is more than just a data entry position — it’s an opportunity to become part of a company that values precision, efficiency, and client excellence. If you're looking to grow your skills, make a tangible impact, and be part of a company that values integrity at every step, CoventBridge is the place for you.

As an Invoicing Specialist, you will support daily operations by finalizing invoices, reviewing investigative documentation, and ensuring accurate billing throughout the lifecycle of each case. This position reports directly to the Production Manager and plays a key role in ensuring seamless client delivery.

Key Responsibilities:

• Review and ensure accurate billing throughout the full lifecycle of each investigative case

• Finalize invoices and meet weekly processing metrics and deadlines

• Verify that all investigative reports and supporting documentation are client-ready

• Assist with overflow support on the phone system as needed

• Communicate with clients to ensure deliverables are accurate, timely, and exceed expectations

• Follow up daily with internal teams across the CoventBridge Group network to maintain case progression and closure

What You Bring To The Team:

• Strong organizational and time management skills with the ability to manage multiple priorities

• Excellent computer proficiency, including Microsoft Office Suite and internet applications

• Self-motivated and accountable, with a proactive mindset and a drive for excellence

• Keen attention to detail and a commitment to quality and accuracy

• Clear and professional communication skills — both written and verbal

• Ability to make quick, effective decisions and adapt to changing priorities

Educational/Experience Qualifications:

• Minimum of High School Diploma (associate degree or equivalent from two-year college or technical school preferred)
• Or one-year related experience and/or training
• Or equivalent combination of education and experience

Full Coverage Benefits:

• Medical, dental, and vision insurance
• Employer-paid life insurance, short-term & long-term disability

Future-Focused Perks:

• Company-matching 401(k) to help you build for the future
• Paid time off to recharge and reset
• Company-paid investigator licensing fees

Career Growth:

• Ongoing paid training and advancement opportunities to help you grow your skills and your career

The salary range for this role is $17 - $19 per hour. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.  

About Us:

CoventBridge Group is the global leader in full-service investigations providing Surveillance, SIU and Compliance, Claims Investigation, Counter-Fraud Programs, Desktop Investigations, Social Media, Record Retrieval, Canvasses and Vendor Management programs.  The company provides top tier data privacy and security practices, deploys robust case management technology customized to clients’ needs and delivers worldwide coverage via its 1000 employees and affiliates worldwide.

CoventBridge Group  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sxual orientation, gender identity, national origin, caste, disability, veteran status, and other legally protected characteristics and maintains a drug-free workplace.

CoventBridge Group is committed to the full inclusion of all qualified individuals.  As part of this commitment, CoventBridge Group will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: Human Resources; 888-932-7364; humanresources@coventbridge.com.